Refresh Your Home with Advanced Deep Steam Carpet Cleaning Service in New Hanover County, NC
Are your carpets smelling bad? Do they look like they’ve seen better days? We can add new life to your carpets with our advanced truck-mounted steam cleaning technology.
Our technicians utilize a truck-mounted deep hot water extraction system, the most effective method for removing stains, dirt, and other contaminants from your carpeting. Our advanced system uses the latest deep cleaning methods to extract dirt from deep inside your carpeting, which can leave your carpets looking and smelling fresh. Hot water extraction steam cleaning is a proven and reliable method most recommended by carpet manufacturers.
Our Steam Cleaning System is Safe for a Majority of Carpets & Rugs
The Sano Steam carpet cleaning method does not twist fibers, unlike rotary disc scrubbing and high-powered vacuum methods, meaning your carpets will last longer without running, pilling, or fading.
Our Incredible Carpet Cleaning Specials
Carpet Cleaning Express: Call for pricing
Includes three rooms and a hallway.
All-inclusive truck-mounted deep extraction, including triple surfactant pre-conditioner. This quick and efficient carpet cleaning method requires only a vacuum hose and a cleaning wand to enter your home, which is powered by our state-of-the-art truck mount equipment.
Stairs not includedBook Now
Entire Second Floor Carpet Cleaning Special: Call for pricing
Includes up to five areas.
All-inclusive Sano Steam triple surfactant pre-conditioner and truck-mounted hot water extraction method for a deep, delicate, and highly-effective clean. Includes up to five carpeted areas, as well as spot cleaning for difficult stains.
Stairs not includedBook Now
Do You Remember What Your Carpet Looked Like Before All the Spills?
Many of our customers call us wondering if we can remove difficult red wine, juice, grease, or pet stains that just won’t seem to go away. Most stains can be removed or improved. We utilize the appropriate pre-conditioner for each job followed by a pure water extraction which can remove the most stubborn stains from any carpet.
Do not use home remedies on your carpets to remove stains. Often times people will find a home remedy on the internet and cause more harm than good. Using improper chemicals and cleaning methods can adversely affect the color of your carpet, permanently removing or changing the dye color. Instead, call us and we will make sure your carpets are professionally cared for.
Our Professional Carpet Cleaning Guarantee
If you are not entirely thrilled with the results of your carpet care and cleaning, we will return and re-clean your carpets at no additional charge if called within one day from the date of service.
Please indicate any problem areas when your technician arrives. While most spots and stains can be removed with our standard carpet cleaning services, we cannot guarantee stain removal, particularly when caused by permanent dyes. After cleaning, please allow up to 8 hours to dry in order to ensure optimum results.
Frequently Asked Questions About Our Carpet Cleaning Service
What method do you use to clean carpets?
Deep hot water extraction, also known as truck-mount steam cleaning. It is the most effective way to remove soil from your carpet. Using the proper cleaning agents and high-quality cleaning equipment ensures the best carpet cleaning results!
Why are my carpets dirty again so fast with other cleaners?
Removing all the residue is the key to getting a long-lasting clean, which you won't achieve with traditional cleaning products. We precondition your carpet with an enzymatic detergent and rinse completely with clean hot water to ensure that no residue gets left behind.
Will the chemicals you use be harmful to me or my children?
No. All of our cleaners are EPA approved and perfectly safe to be used indoors and meet the Institute of Inspection Cleaning and Restoration (IICRC) standards. Additionally, all chemical residue is washed away with clean, hot water by our skilled technicians - leaving you with sparkling clean, and chemical-free carpet.
How long does my carpet stay wet?
You can have your carpet completely dry in 2 to 4 hours if the area is properly ventilated. You can achieve this by turning up the heat and opening windows on cold days and using the air conditioning on hot and humid days. The technician will go through the appropriate drying procedures and HVAC settings with you.
How long does it take to clean my carpet?
An average size house with five carpeted rooms can be cleaned in about two hours by our cleaning professionals.
I have pet stains, can you remove them from my carpet? Is there an additional fee?
Yes! We specialize in pet treatments for carpet and upholstery. Pets can cause all kinds of issues with carpet and furniture. Everything from urine to the oils from their fur can cause discoloration and odors. Our pet treatment effectively removes urine and pet oils from fabrics with an enzyme treatment. Our pet treatment method also includes an odor treatment. You will be thrilled with the results! You don't have to live dirty carpet and furniture just because you have pets.
I have furniture in the rooms I want to be cleaned, do you move it?
We ask that you remove any fragile or valuable items from the rooms being cleaned. We will carefully move small furniture (except very large items, such as pianos, china cabinets, entertainment armoires, beds, etc.) for your carpet care and cleaning needs.
Are there any additional fees or charges for your service?
The prices we quote are guaranteed as long as the scope of carpet care work remains the same. We will ask you questions about your carpet to qualify your needs and concerns to get you the right price for your carpet cleaning. This way, there are no surprises when we arrive at your home.
How soon are you available to clean my carpet?
You can use the online booking feature for the earliest availability or call our office to schedule your carpet cleaning service. Our availability varies week to week, but we will always do our best to accommodate your needs.
What makes your service different from other carpet cleaning services?
Our performance directly affects our carpet cleaning business, which is why we can’t risk anything short of amazing on every job! With over 6,000 repeat customers and countless five-star ratings on online reviews, we truly care about restoring your carpet to its best possible condition. We strive to provide amazing carpet care as well as the best customer service experience! Our mission is "To provide the results you expect and the service you deserve!"
What other cleaning services does your carpet cleaning company provide near Wilmington, NC?
Not only is Sano Steam the best carpet cleaning company in Wilmington, NC, but we also provide a lot of services that other carpet cleaning companies do not, such as:
Advanced Stain Removal and Carpet Care
Vent and Air Duct Cleaning Service
Cleaning and Polishing of Wood Floors and Tile Floors
Office Cleaning and Sanitizing Services
Same Day Service for Emergency Water Damage Restoration
Mold Testing and Mold Inspection Services
Our carpet cleaning company serves single-family homes, multi-family properties, and businesses of all kinds with both one-time services and regularly scheduled cleanings. Our carpet care and advanced cleaning methods are gentle, yet effective, and are great for tile, grout, hardwood, and flooring of all kinds.