Water Damage? Mold? Fire?

Don't wait — damage gets worse by the hour. Our emergency team responds 24/7.

Call (910) 350-0000 — 24/7 Emergency
Services/Water Damage Restoration

Water Damage Restoration

Water damage gets worse by the hour. Mold can begin growing within 24–48 hours of water intrusion, and structural damage compounds quickly. Sano Steam's emergency water damage team responds 24/7 with professional extraction equipment, industrial dehumidifiers, and air movers to stop the damage and begin restoration immediately. We handle everything from burst pipes and appliance failures to storm flooding and sewage backups — and we work directly with your insurance company.

Sano Steam Cleaning & Restoration — Water Damage Restoration in Wilmington NC
4.9
30+
Veteran
BBB A+
Eco

We Work With Your Insurance

Filing a claim? We handle the paperwork so you can focus on your family.

1

Document the Damage

Take photos and video of all affected areas before any cleanup begins. This is critical for your insurance claim.

2

Call Sano Steam

Our 24/7 emergency team responds fast. We'll assess the damage, begin mitigation, and document everything professionally.

3

We Handle Insurance

We work directly with your insurance carrier — providing moisture readings, photos, scope of work, and all required documentation.

4

Full Restoration

From water extraction to final repairs, we restore your property to pre-loss condition. One company, one call, start to finish.

What We Offer

24/7 emergency response — on-site within 1–2 hours
Professional water extraction with truck-mounted systems
Industrial dehumidifiers and air movers for structural drying
Moisture mapping and daily monitoring until dry
Burst pipe, appliance, and storm flood response
Sewage backup cleanup and sanitizing
Direct insurance billing and claims documentation
Mold prevention treatment included

How It Works

Our straightforward process from start to finish

1

Emergency Response

We arrive within 1–2 hours with extraction equipment. We stop the water source if accessible, begin extraction, and assess the full scope of damage.

2

Water Extraction

Our truck-mounted extraction system removes standing water from floors, carpets, and sub-floors. We extract water from walls and structural cavities as needed.

3

Drying & Monitoring

We set up industrial dehumidifiers and air movers, create a moisture map, and monitor readings daily until all materials reach target dryness levels.

4

Restoration

Once dry, we clean, sanitize, and restore affected areas. This may include carpet cleaning, drywall repair, painting, and antimicrobial treatment to prevent mold.

Ready for a Cleaner, Healthier Home?

Free quotes, no obligation. Veteran-owned since 1989.

(910) 350-0000

What Our Customers Say

4.9 stars from 869+ Google reviews

Sano Steam did an amazing job on our carpets. We have three dogs and two kids, and our carpets looked brand new after they finished. The crew was on time, professional, and the organic cleaning process left no chemical smell. Highly recommend!

Jennifer T.Wilmington, NC

Called Sano Steam at 2 AM when our water heater burst and flooded the basement. They were at our house within an hour and had the water extracted and drying equipment running before dawn. Their emergency response is unmatched.

Robert K.Leland, NC

After discovering mold in our crawl space, we called three companies for quotes. Sano Steam was the most thorough in their inspection, explained everything clearly, and their price was fair. The remediation was done in two days and they passed the post-test with flying colors.

Amanda S.Wrightsville Beach, NC

Water Damage Restoration FAQ

Our emergency team responds 24/7. We can typically be on-site within 1–2 hours of your call. Time is critical with water damage — the sooner we start, the more we can save.

Schedule Your Service

Fill out our quick form for a free, no-obligation quote — or call us directly. We typically respond within 1 business hour.